The Magic Moment
May 9, 2006
There is a moment, in every relationship, where the other person becomes real to you. Especially with customers.
You get used to them asking questions. You get used to giving them answers. But, there comes a magic moment, when you see them as real people, and they see you. You find out that you have other things in common outside of classrooms and computers.
At about 5:30 tonight, I had that moment with some of my best customers. We became friends. And the laughter continued through dinner - when I finally saw the truth. They have big dreams and big plans. They are passionate, and they need my help to make it all real.
This is when I really love my job.
