Do Not Use Priceline

Nov 16, 2007

So, I recently purchased a hotel room through priceline. When I got there, they hotel didn't have a record of the prepayment, so they charged us again. Except they charged us $80 LESS! $80, folks.

And now, while Priceline will have the hotel's charge reversed, they refuse to credit me the $80 price difference. They said that the hotel's rate should not have been disclosed to us, and that they have to make a profit. Blah, blah, blah. Smells like corporate BS to me.

The hotel had no way of knowing we were priceline customers. The lower price was the publicly available rate for the room we reserved, and I could have gotten the same rate at any time without the "help" of those scalpers at Priceline.

So, here's what I've learned: you will lose money by shopping at Priceline. Don't believe the commercials. Instead of saving you "up to 50%", they will charge you a 50% fee for the privilege of working with them. It's insane.

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